The payments made to Gnome IT Solutions are not refundable Gnome IT Solutions consents to providing its services to the clients, provided the following terms of service (TOS) and acceptable use policy (AUP) are met. You agree to accept both by agreeing to use the services of Gnome IT Solutions. While the AUP is subject to revision from time to time without any prior notice to the subscribers, the discretion to do so rests with the company. Further, customers also acknowledge that if the company makes changes to the AUP, the same will not constitute grounds for either non-payment of service charges or termination of the contract on an earlier date than agreed upon by the clients. In case any legal issue arises in the course of the contract, the same will be under the jurisdiction of the state of Illinois and will be construed according to the laws of the state.
The AUP, which is mentioned in the contract, does not approve of the use of the services for activities that are termed “illegal” as per the laws of the state. The Company reserves the right to disclose information related to the subscriber, either in part or in full, including account history, IP numbers or account use to law enforcement agencies on receiving a written request without informing the subscriber about it. Moreover, Gnome IT Solutions may also terminate its services in cases involving illegal activities. Purchasing 32 IPs (29 usable) or higher requires IP Justification - https://www.gnomeitsolutions.com/downloads/IPJustificationForm.pdf.
By agreeing to the terms and conditions mentioned in this contract, the subscriber acknowledges that the information pertaining to the nature of service or service charges have been furnished to them and that they are aware of the Company's policy to make a revision in the service charges from time to time.
The services of the Company to the subscriber can be termed "established" only if the former receives the stated charges from the latter, and acknowledged via receipt. Subsequent payments in a month will be due on the same date of every month for a month's service. In addition, the subscriber consents to an automatic recovery of the service charges by the Company through their credit card on monthly basis. By virtue of it, Gnome IT Solutions may process the credit card of the client from one to five days prior to the original due date to ensure the smooth reception of funds.
If payment via the credit card of a subscriber is denied, a declination fee of $0.20 will be charged against the same. In addition, if the subscriber fails to make payment in 3 days post the due date, the services linked to their account will be automatically interrupted
All payments made to Gnome IT Solutions are nonrefundable and includes the setup fee at the beginning and subsequent charges, irrespective of the nature of use. The subscriber is required to report the issues related to billing disputes within 30 days from the actual date on which the issue had occurred. Any dispute to the amount charged by credit card issuer, which is deemed valid according to the TOS/AUP of Gnome IT Solutions, will lead to a $25 "Administrative Fee" to the subscriberalong with the termination of all active services associated with their account.
Gnome IT Solutions does not assume or undertake the responsibility to police the internet activities of its client. However, if a violation of the policy comes to the notice of the company officials, the customer will receive a warning email regarding it and the services may be temporarily discontinued until the customer gives an assurance in writing to the company that the same will not be repeated in future. If at the subsequent stages, the customer is found to have repeated any incident involving violation of the acceptable use policy, they will be subjected to a severe penalty other than the instant termination of their account. Sometimes the company may terminate the agreement at first and inform the customer later as a last resort if an offending activity by them causes great harm to others on the internet.
Gnome IT Solutions may at its sole discretion, either restrict or block the entire outgoing SMTP traffic if a malicious behavior is detected. By doing so, the company will not be liable or responsible for the degradation of the service due to the move. The use of SMTP traffic may be allowed if a customer provides legitimate reasons or evidence for the same. Cancellation or suspension of service: Gnome IT Solutions reserves the right to suspend or cancel its services to its clients whose servers are found to be the source of violation of the aforementioned policies. The company does not assure a prior notification to its customers. It may also reach out to law enforcement authorities in cases involving criminal offenses as per the local laws.
The company reserves the right to revise its policies from time to time at its sole discretion. Moreover, the subscribers are expected to comply with the amended policies failing which, their accounts may be suspended or terminated as deemed fit in the investigation.
By agreeing to the AUP, the clients of Gnome IT Solutions agree to indemnify the company for any infringement of any policy either related to its AUP or TOS that causes a loss in any manner due to third-party. What it means is that a customer will be liable to bear the financial expenses of any damages and attorney's fees in the event of a third party suing the company due to their action. Notwithstanding the nature of service, the customers also agree to relieve the company of any losses caused to them due to the discontinuation of service depending upon any reason out of all the reasons mentioned in the contract.
The customers agree to keep the company updated with their current contact information which includes their telephone number, fax number, and email address. This agreement prohibits them from transferring or assigning the agreement to any other part without the prior written consent issued by the company Gnome IT Solutions does not undertake any responsibility related to material input, damages to any of its client's business or the content of any other website linked to its network. The company will also not be liable for the loss of data or merchantability or warranty for the same.
Payments made to Gnome IT Solutions are non-refundable The following constitutes the violation of the acceptable use policy (AUP) of Gnome IT Solutions: Unauthorized usage: The unauthorized use of any of the services provided by Gnome IT Solutions is considered as a major violation to its AUP. As a result, the company reserves the discretion to cooperate with concerned third parties or legal authorities to initiate an investigation if any civil wrongdoing or crime is suspected.
Threats include the misuse of features, like e-mail, posting, uploading, and on, offered by the company to encourage or cause bodily harm or loss of property.
It includes the unauthorized use of email or posting services to transmit any material to harass another person intentionally or deliberately.
The manipulation or modification of any information pertaining to the header with the objective to mislead or deceive others is strictly prohibited as it violates the acceptable use policy of the company.
Any unauthorized usage of Gnome IT Solutions’s services comprising offers to buy or sell items or services or advance any financial scam are included in this category.
Any unauthorized use of Gnome IT Solutions’s services for the purpose of transmission of unsolicited bulk or commercial email may lead to the instant termination of the account of the offender.
If a user makes use of the email services in a way that impedes the use of the email by other user or users of the company’s service, the offender’s account will be immediately terminated without any notice.
The manipulation or forging of the message headers either partially or fully is strictly prohibited. The company has a zero tolerance approach towards such unethical practices. Any electronic transmission of such content will be treated as the violation of the company’s AUP.
On no account are the customers allowed to post messages or commercial advertisements that infringe the rules and regulations of a mailing list or newsgroups. Only those commercial messages that are solicited or accepted by the recipients are permitted.
Gnome IT Solutions expressly prohibits any attempt to steal or access the data or content of other users. The same applies to the telecommunication and electronic communication system and hardware or software of another entity. Similarly, the customers are expected to adhere to the laws related to copyright infringement of the content which belongs to any third party. That is to say that the clients of the company should not misuse any of the company's services to transmit materials that violate the copyright, patent, trademark, proprietary rights or trade secret of any third party.
Network disruptions or denial of service attacks is a big no no on the network of Gnome IT Solutions. Practices like spamming, trying to get into the server of others, electronic transmission of viruses or adult content, undesirable use of any software or IP addresses, gambling are expressly prohibited. If the involvement of a customer in any such activities is established, the company will impose a severe penalty on them, and may even go to the extent of prosecuting them depending upon the seriousness of the incident.
Hosting the game servers, direct connect clients, bots or internet relay chat networks, services that cause denial of service attacks, traffic exchange, plex hosting or streaming, the use of proxies or VPNs for any other use other than personal usage, CCCam/OSCam/MultiCS, transmission of torrents/bittorrent, etc. are not allowed.
Actions that are aimed at violating the security of Gnome IT Solutions's system will lead to instant termination of all services provided by the company.
Reseller clients of Gnome IT Solutions are responsible for supporting their clients.Gnome IT Solutions do offer only limited support for Resellers Clients. If a Resellers client contacts us, we reserve the right to place the client account on hold until the Reseller can assume their responsibility for their client. All support requests must be made by the Reseller on their clients behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients.Gnome IT Solutions will hold any reseller responsible for any of their clients actions that violate the law or Gnome IT Solutions Terms of Service / FUP Policies / .If any Reseller account involved in doing Resource abuse or Unacceptable content abuse's Gnome IT Solutions has rights to block the total Reseller since the accounts should maintain under the fair usage policy.Reseller's are responsible for their clients how the accounts are being hosted.
Providing Free hosting is not allowed for any Reseller's/Master/Alpha Reseller's.If provided the account will be Suspended and no refunds will be given. We will be terminating all the account under the WHM
Shared Hosting,Reseller Hosting,Master Reseller & Alpha Reseller Hosting Plans Customers should run their/their clients Websites As per the Policies Defined.All your sites will be hosted in Shared Environment so every cPanel you are hosted will have only limited Resource Allocated.We have rights to suspend/terminate the cPanel/Account in question with/without Notice which is involved in Resource Abuses like CPU,RAM,MYSQL,IO,IOPS,EP
As its an Shared Environment Other Websites/Reseller's Clients websites will also be hosted on the server so if any domains/account Violating the FUP/TOS/CPU Resources We will Suspend/Block the HTTP Access of the site in question with/without notice to stablize the Server
You can able to host only average Traffic Websites in shared Environment in shared environment.incase of any High Traffic sites you should consider hiring an VPS/Dedicated Servers as per your website requirement
All services provided by Gnome IT Solutions may be used for lawful purposes only. Examples of unacceptable material include: IRC Bots, Proxy Scripts, Anonymizers, Pirated Software, Warez, image hosting only sites that do not host an actual domain/normal website content, Escrow, High-Yield Interest Programs(HYIP), Bank Debentures ,Livechat/Chat Scripts,Download sites(Pirated softwares), Bank Debenture Trading Programs, and Prime Banks Programs, lottery sites, muds, rpg's, hate sites,Facebook Bots,Instagram bots (Social Networking Related Bots), hacker focused sites/archives/programs, sites promoting illegal activities,Flash Games or Online Gaming Sites,Movie's,MP3 Songs,File hosting. No refunds will be given.
Resellers: we will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account. No refunds will be given.
Direct customers: Your services will be terminated with or without notice. Violations will be reported to the appropriate law enforcement agency. No refunds will be given.
It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible.
Examples of unacceptable material include: IRC Bots, Proxy Scripts, Anonymizers, Pirated Software, Warez, image hosting only sites that do not host an actual domain/normal website content, Escrow, High-Yield Interest Programs(HYIP), Bank Debentures ,Livechat/Chat Scripts,Download sites(Pirated softwares), Bank Debenture Trading Programs, and Prime Banks Programs, lottery sites, muds, rpg's, hate sites,Facebook Bots,Instagram bots (Social Networking Related Bots), hacker focused sites/archives/programs,testing environments (Storing your Website Projects), sites promoting illegal activities,Flash Games or Online Gaming Sites,Movie's,MP3 Songs,File hosting. No refunds will be given.
We reserve the right to refuse service to anyone. Any material that in our judgment that is obscene or threatening is prohibited and will be removed from our servers with or without notice. Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. If in doubt regarding the acceptability of your site or service, please contact us and we will be happy to assist you. No refunds will be given.
You shall agree to use only licensed and legal third party softwares in connection with your use of our services. Gnome IT Solutions reserves the right to suspend or cancel a customer's access to any or all services provided, at any time, or when Gnome IT Solutions decides that the account has been inappropriately used or otherwise.
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita). Any site found to host child pornography or linking to child pornography will be terminated immediately without notice. We will also report this to the appropriate authorities. No refunds will be given.
You are not allowed to create hosting with free domains like .tk .ga .ml .cf and other free domains.The numbers of abuse cases are increased with the use of free domains.If you want to host free domain you need to get approval from our abuse/security team
Hosting Courier Site's are not allowed under our server.If hosted and notified by our Team We will suspend it.For unsuspension client he/she should send us the Company Registration proof,Identity Proof Provided by the Government After verification we will unsuspend the account. Failure of providing proof within the timeframe will held in service cancellation and no refunds
U.S. export control regulations forbid trade and impose economic sanctions and embargoes against certain targeted geographic regions, countries, and governments including: Iran, Cuba and Syria.So Hosting Accounts which Such TLD Are not allowed and it will be blocked.
Every cPanel will be allocated with 100% CPU,RAM : Upto 1GB,IO & IOPS : Upto 1 GB.In Shared environment the sites should maintain the resource under the limit and MySQL query timing should not take long to process.If any accounts using morethan the fair usage policy will be suspended and we can give single IP Address access for optimization and no Refund will be given
Uptime The uptime of a server is defined as the reported uptime from the operating system of the server which may differ from the uptime reported by individual services.Gnome IT Solutions cannot 100% gaurantee the uptime status of any server for many factors which may include but not limited to updates to software, malicious or intentional activities, hardware failure, acts of God defined as conditions beyond our (Gnome IT Solutions and/or our vendors that provide equipement or services to us) control that interupts services at a facility.
Websites/Servers Down Due to Firewall IP Block Caused by Failed Login Attempts/Excess number of connections from Particular IP are not covered under the Uptime gurantee.
Any service interruptions or downtime due to scheduled maintenance by Gnome IT Solutions or our network providers will not count towards the uptime guarantee. Gnome IT Solutions is not liable in any way for failure of third party services.
Gnome IT Solutions will not be liable for failure or delay in performing its obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.
Mailing Policy and Limits: Sending Bulk mails are not allowed on our server,Per cPanel account can send 150 Mails Per Hour.If any accounts seems to be spamming it will be suspended with or without any notice.Doing Bulk Mails needs VPS/Dedicated Servers for your Purpose.There will be no refund offered incase of any spamming issue caused due to your services's
All payments made to Gnome IT Solutions are nonrefundable and includes the setup fee at the beginning and subsequent charges, irrespective of the nature of use. The subscriber is required to report the issues related to billing disputes within 30 days from the actual date on which the issue had occurred. Any dispute to the amount charged by credit card issuer, which is deemed valid according to the TOS/AUP of Gnome IT Solutions, will lead to a $25 "Administrative Fee" to the subscriberalong with the termination of all active services associated with their account.Gnome IT Solutions reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice incase of any FUP/TOS Violation's.No Refunds Any abuse on our staff in any medium or format will result in the suspension or termination of your services.
VPS, Cloud VPS, Dedicated Servers, Cloud Servers, Infrastructure Services, AWS or Google Cloud Computing services are not eligible for 30 days money back guarantee.
If the TOS/AUP agreed upon when ordering is violated this voids your eligibility for the 30 day money back guarantee. WIPL reserves the right to deny the refund if we feel abuse of services has occurred.
Any Software License purchased from Gnome IT Solutions Should be used only on our Servers.Using of License in another server which does not belongs to Gnome IT Solutions Will lead to License suspension/termination and No Refunds will be offered. All the WHMCS License offered by us should be used only on our servers.As per the WHMCS Agreement we are not allowed to sell/give license to other servers.Incase of violation license will be cancelled and no refunds will be given Free WHMCS License must be used only on our servers incase of violation the free license will be subjected to cancellation and no refunds for the orders.
Gnome IT Solutions shall not be responsible for any damages your business may suffer. Gnome IT Solutions makes no warranties of any kind, expressed or implied for services we provide. Gnome IT Solutions disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Gnome IT Solutions and its employees.Gnome IT Solutions has rights to Change the Terms of Service/Refund Policy/Pricing of Plans anytime with or without Notice.All customers would be bound by the newest terms published on the website.
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